ckb88 Privacy Policy

ckb88 ("the Platform", "we", "us", "our") operates as an online betting and casino platform serving adult players in Bangladesh. This Privacy Policy describes how ckb88 collects, processes, stores, and protects personally identifiable information ("Personal Data") when you use our platform, visit our website, contact our support team, or interact with our promotional communications.

This Privacy Policy applies to all services operated by ckb88, including the main website at ckb88.vu, any mobile-optimised version of the platform, our customer support channels, and any promotional activities conducted on behalf of ckb88. This policy is to be read in conjunction with the ckb88 Terms & Conditions.

ckb88 collects Personal Data through several channels: directly from you during registration and account use, automatically through platform usage data, and through identity verification processes. The categories of data we collect are described below.

ckb88 uses your Personal Data only for legitimate operational purposes directly connected to providing you with a safe, functional, and fair betting and casino service. We do not sell your Personal Data to third parties. The specific purposes for which your data is used are:

• To create and manage your ckb88 player account, verify your identity, and process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
• To fulfil our KYC and anti-money laundering (AML) obligations and to comply with applicable financial regulations.
• To deliver customer support, respond to your enquiries, resolve disputes, and investigate suspected fraud or prohibited conduct.
• To personalise your platform experience, including displaying relevant promotions, recommending games, and communicating seasonal offers such as BPL or Eid bonuses.
• To enforce our Responsible Gaming policies, including monitoring for signs of problem gambling and applying self-exclusion or deposit limit restrictions when requested.
• To analyse platform usage patterns, fix technical errors, improve game loading performance, and develop new features for Bangladesh players.

ckb88 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The table below summarises our standard retention periods by data category.

ckb88 does not sell, rent, or trade your Personal Data. We share data only in the limited circumstances described below. In all cases, data sharing is governed by strict confidentiality agreements and is limited to the minimum data necessary for the recipient to perform their function.

ckb88 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your logged-in session, and analyse how players navigate the site. Cookies are small text files placed on your device by the ckb88 platform when you access it.

You may configure your browser to refuse cookies or to alert you when cookies are being set. However, please note that disabling certain cookies may prevent core platform features from functioning correctly, including maintaining your login session and loading games.

As a player on the ckb88 platform, you have the following rights with respect to your Personal Data. To exercise any of these rights, please contact our support team at [email protected] with your account mobile number and a description of your request.

• Right of access — you may request a copy of all Personal Data ckb88 holds about you.
• Right of rectification — you may request correction of any inaccurate or incomplete Personal Data held about you.
• Right to erasure — you may request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing — you may request that ckb88 limits how it uses your data while a complaint or correction request is being investigated.
• Right to object — you may object to ckb88 using your data for direct marketing communications, including promotional SMS or email about bonuses and offers.

ckb88 will acknowledge receipt of your data rights request within 5 business days and will provide a substantive response within 30 days. Where a request cannot be fulfilled — for example, because it conflicts with a legal retention obligation — ckb88 will explain the reason in writing.

The ckb88 platform may occasionally reference third-party services such as payment providers or game studios. ckb88 is not responsible for the privacy practices of these third parties, and this Privacy Policy does not extend to any external websites or services. Players are encouraged to review the privacy policies of any third-party services they interact with directly.

ckb88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes affecting how we use your data, ckb88 will notify registered players via their registered mobile number. Continued use of the platform after a policy update constitutes acceptance of the revised Privacy Policy.